View source for Root Cause Analysis (Resolved) Page

== Summary ==

This page forms part of the Non-Conformance Report for Datacair. It consolidates data from SupportPal Non-Conformance Tickets.

The report provides a unified view of non-conformance data across entities and categories. It offers a high-level overview of users and staff involved, enabling quick and easy analysis across all entities.

== Filters ==
{| class="wikitable"
|+
!Filter
!Description
|-
|User
|Represents the name of the user involved in the non-conformance.
|-
|Staff involved
|Represents the name of the staffs involved in the non-conformance.
|}

== Data Transformation Applied ==
{| class="wikitable"
|+
!Query
!Transformations
|-
|
|}

== Calculations ==
[[File:Report-ncrpage-root-cause.png|none|thumb|800x800px]]
{| class="wikitable"
|+
!Columns
!Calculation
!Description
|-
|1. Number of ticket number by Staff involved
|Total Ticket number=COUNT('Performance and Root Cause'[Ticket Number)]
|This metric represents the number of times various staff members have been involved in non-conformance incidents, calculated by counting the occurrences of unique ticket numbers associated with staff in the non-conformance records.
|-
|2.Number of ticket number by Category name
|Total Ticket number=COUNT('Performance and Root Cause'[Ticket Number)]
|This metric represents the number of times various categories have been involved in non-conformance incidents, calculated by counting the occurrences of unique ticket numbers associated with category in the non-conformance records.
|-
|3.Number of ticket number by Corrective Action
|Total Ticket number=COUNT('Performance and Root Cause'[Ticket Number)]
|This metric represents the number of times various corrective actions have been  taken in non-conformance incidents, calculated by counting the occurrences of unique ticket numbers associated with corrective action in the non-conformance records.
|}